Help Center
Frequently asked questions by travelers who need help making travel arrangements are addressed here in common FAQs. These include questions regarding what a tour includes, how to modify reservations, and what forms of payment are accepted.
What is included in a tour package?
The majority of tour packages include ground transportation (such air-conditioned coaches), lodging (usually twin sharing), meals (breakfast, lunch, and supper), and airfare (usually economy class).
Can I make changes to my booking?
Yes, you may typically change your reservation; but, depending on the hotel or package restrictions, there might be costs.
What if my hotel voucher is lost or stolen?
You should report lost or stolen vouchers to the agency immediately, and they will usually blacklist the voucher and issue a new one if it hasn’t been used.
Will there be internet access during my trip?
Many hotels offer complimentary Wi-Fi, but it’s always best to confirm with the travel agent or hotel directly.
Do I need travel insurance?
While not always mandatory, it’s generally a good idea to purchase travel insurance to cover unexpected expenses or cancellations.
What kind of hotels will I be staying in?
Some agencies partner with local operators to secure deals on 4- and 5-star hotels.
How should I pack for my trip?
It’s always best to check the weather forecast and pack accordingly, keeping in mind that temperatures can vary depending on the destination.
What is the official currency used in the destination?
This will vary depending on the destination, so it’s important to research the currency before traveling.
What should I do if I have a specific dietary requirement or allergy?
Inform the travel agency or tour operator about any dietary requirements or allergies when booking your trip.
Do I need to pay you in full up front for my vacation?
No, you don’t! The resorts or tour companies we work with set the deposit requirements, which change according on the package and dates you select.
Can the group trip skip the sightseeing? For the sightseeing we missed, will we receive a refund?
It is possible to forgo sightseeing on a group tour, but since all services are reserved in advance, you will not be eligible for a refund.
Is it acceptable for me to go alone?
The appeal of the travcation travel style is that a large number of our members sign up because they are traveling alone and wish to connect with and exchange experiences with other like-minded individuals.
Can I alter my reservation once it has been confirmed?
Yes, once your reservation has been confirmed, you can modify it. We’ll help you with any adjustments. Charges may be incurred based on the requested modification.